Full-Time – Berlin

Start ASAP

We drive the future of mobility. With the backing and support of the Volkswagen AG, we will develop innovative, sustainable solutions that will make movement in urban spaces more flexible and more comfortable. Our customer-centric approach means that to us, mobility is not just a means to an end. It’s a passion. We are UMI.

Your upcoming projects

  • Second level support and analytical research for payment, billing and accounting issues
  • Groom frequently asked questions and train first level support
  • Monitor and manage payment exemptions and risks
  • Monitor, supervise and analyze exceptions in payment settlement
  • Propose and support changes in risk and payment strategies
  • Work closely with your Operations colleagues to drive scalable decisions and support the growth of our business

Your background

  • You have worked in eCommerce or online industry for minimum  2-3 years
  • You are able to independently analyze facts and hints and to work out structured problem-solving solutions in a team
  • You bring a flexible and adaptable approach and the ability to work under pressure
  • You have basic accounting and VAT tax knowledge
  • You have fundamental spreadsheet abilities
  • You get the feeling for Modus Operandi of potential fraudsters
  • English skills are required, German is a benefit

What we can offer you


30 vacation


working hours

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recruitment process outsourcing provider HR-Recruiting Services GmbH.


Elisa Schön

HR Manager

Bei Fragen: jobs@urban-mobility.io
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